Oast House Personal Support serves your local community to provide the best quality support and care services - with affordable rates that reflect your circumstances and respect your personal choices
We work hard in ensuring that each individual client receives a dedicated friendly carer, someone they can trust and depend upon. We know how important it is to our clients, that they regularly see and communicate with the same carer each visit. Something larger organisations can not commit to.
We were genuinely surprised how many individuals we asked, said that they dont see a regular carer with their current care package
We aim to provide the very best of care and support services for the fairest prices. Understanding each client, their needs and current circumstances, allows us to set honest and personable rates.
Our overheads are much lower than the bigger companies, so we can proudly pass on the savings to you!
We could be upto 30% cheaper than some care service providers in your area*
Far too often, we hear that many care companies struggle, where carers don't arrive as allocated, as they just haven't been given enough travel time! Oast House Personal Support aims to 'buck the trend' and allocate more realistic travel times and so you gain improved reliability - Our local knowledge of traffic hotspots and distances, allows us to pre-consider and offer our clients more genuine time allocations
Everything we do centers on providing services of the highest level of quality. We are proud members of NACAS , The National Association of Care and Support Workers, acknowledged by the Department of Health & Social Care.
For your reassurance, we ensure that our services are fully compliant and that we are trained and certified in the administration of Adult Care and Support Services and in Food Hygiene and Safety
By Law, we are 'DBS Enhanced' checked - (The Government's Disclosure and Barring Service)
For us all, there are times when we need to cancel services at short notice. We understand this and the frustrations it causes when we're then told that we'll have to pay in full for something we haven't received!
At Oast House Personal Support, we won't charge you hefty administration fees for cancelling services at short notice. Our charges are 'friendly' and much more acceptable.
We'll work with you at all times!
To reward our clients for their ongoing support and loyalty, we believe a little something given back, is so important.
Not only do we give a 'FREE' service to all our clients on their Birthday, but we also give our clients upto 4 'FREE DAYS' per year, as a little 'Thank you' for their custom.
...And why not indeed!
We're always friendly and approachable, as after all, we're here to help and brighten your day!
Understandably, welcoming a new carer into your home can be a little daunting but we're here to work with you and reassure you all the way. We love to have a laugh, there's nothing better than to see a smile on someone's face. And of course, a cuppa and a quick chat if that's what you want. We care, here to support you and stand by your side, though even the toughest of days - We all have them!
If there's anything you need or want to talk about, then let us know. We're always here to listen and offer a helping hand!
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